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In-Store Purchase Returns

In-Store Return Policy

If you’re not satisfied with your in-store purchase, you are able to return unused and undamaged items in their original packaging during the return window. Our in-store return window is within 21 days of purchase. Your receipt must be provided. Plea

Return Instructions

Before returning your item(s), please review our Return Policy to be sure your item(s) are eligible for return. Note: We'd prefer you to return items to our store. However, if you are unable to return your item(s) to our store, please contact us for

Refunds & Exchanges

Refunds and exchanges are simple, but the process varies depending on how you paid for the item. See our In-Store Return Policy to make sure your items are eligible for return. After inspection, refunds for accepted items will be issued to the origin


My item has a manufacturer warranty. How do I get a replacement?. Items purchased at one of our Skip’s locations, with a valid receipt, can be exchanged for like merchandise under the manufacturer’s warranty. Warranty coverage does not cover extensiv