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Legacy Club Loyalty Program PolicyUpdated a month ago

1. Membership Eligibility

  • The Legacy Club is open to all customers who create an account online or in-store.
  • Membership is free and does not require a purchase to join.
  • Employees of Skip’s Western Outfitters are not eligible to participate in the program.

2. Earning Legacy Points

Members earn points through the following activities:

  • Placing an order: 5 Legacy Points for every $1 spent (excluding taxes, shipping, and discounts).
  • Following on TikTok: 75 Legacy Points
  • Following on Instagram: 75 Legacy Points
  • Liking on Facebook: 50 Legacy Points
  • Submitting a text review (via Loox): 100 Legacy Points
  • Submitting a photo/video review (via Loox): 250 Legacy Points
  • Celebrating a birthday: 300 Legacy Points
  • Points are added to your account within 24-48 hours of qualifying purchases or actions.

3. Redeeming Legacy Points

  • Members can redeem 500 Legacy Points for $5 off their purchase.
  • Points can only be redeemed in increments of 500 (e.g., 500 points = $5 off, 1000 points = $10 off, 1500 points = $15 off, etc.).
  • Points can be redeemed in-store or online at checkout.
  • Redemption values are fixed and cannot be exchanged for cash or transferred to another member.

4. Referral Program

  • Members can refer friends and receive a $10 off coupon when their referral makes their first purchase.
  • The referred friend receives $10 off their first order of $20 or more.
  • Referral rewards cannot be combined with other discounts and cannot be stacked.

How the Referral Program Works:

  1. Customer A (Referrer) shares their unique referral URL with a friend (Customer B).
  2. Customer B (Referred Friend) clicks the URL and is prompted to enter their email address.
  3. Once Customer B enters their email, they will receive an email with their Friend Reward coupon code.
  4. Customer B can copy the coupon code and use it on their first purchase.
  5. If Customer B makes a purchase, Customer A will receive their Referrer Reward, regardless of whether Customer B used their reward or created an account.

Referral Reward Details:

  • Referring Customer Reward:
    • $10 off coupon issued after the referred friend completes their first purchase.
    • Expires 30 days after issuance.
    • Coupon codes will start with "REF".
  • Referred Friend Reward:
    • $10 off their first order of $50 or more.
    • Expires 6 months after issuance.
    • Coupon codes will start with "REFD".

Important Referral Restrictions:

  • Customers who have previously checked out as a guest or entered their email in any capacity will not be able to use the referral link (as their email is already associated with an account) and will therefore not be eligible for the referral reward.

5. Points Expiration & Adjustments

  • Legacy Points expire 1 year after they are issued, at 11:59 PM UTC.
  • If a purchase is canceled or refunded, any points earned from that order will be removed from the customer’s account.
  • If the customer’s account balance is 0, the removal of points may result in a negative balance.
  • If fraud, abuse, or system manipulation is detected, we reserve the right to revoke points and suspend accounts.

6. Account Management

  • Members can track their points balance via their online account or by asking an associate in-store.
  • Legacy Points are non-transferable and cannot be combined across multiple accounts.
  • Accessing Your Account Online:
    • Click on "Account" on our website.
    • Enter the same email address used in-store.
    • A login code will be sent to your email.
    • After entering the code, you can view your points, earn rewards, and manage your account online.

7. Program Changes & Termination

  • We reserve the right to modify, pause, or discontinue the Legacy Club at any time. Any changes will be communicated via email or our website.
  • If the program is discontinued, members will be given a reasonable timeframe to redeem their remaining points.


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