Warranty InformationUpdated 20 days ago

If you feel you purchased a defective item and would like the item to be inspected for possible defects in material or workmanship, we request you inform us using the instructions below so that they can be inspected. Skip’s Boots will make every effort to process your return in a reasonable amount of time.

We do not warrant soles against wear, nor will we consider any claim when a boot is misused or abused in any way. Reasonable cleaning, conditioning and care are essential with all our boot products.

Boots that have been altered by painting, stretching, resoling, reheeling, cutting, adding zippers or any other alteration, prevent us from determining if the boots are defective in materials or workmanship and for this reason, cannot be considered for credit, repair or replacement.

To contact us regarding a defective item, please follow the instructions below.

Instructions if item was purchased less than 30 days ago:

1. Visit our Returns Portal at returns.skipsboots.com.

2. Enter your order number (found in your order confirmation email) and shipping zip code.

3. Select the item you wish to be inspected.

4. When asked for a return reason, select "Item was damaged". You'll then need to specify the issue further by selecting either "Item was damaged when it arrived", or "Item didn't function correctly"

5. You will be prompted to upload a photo of the item so our team can review the defect.

6. Our team will reach back out to you to assist further.

Instructions if item was purchased more than 30 days ago:

Please contact us at [email protected] with your order number, a description of the issue, and photos of the issue. Our team will get back in touch with further instructions.