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FAQUpdated a year ago

My item has a manufacturer warranty. How do I get a replacement?

Items purchased at one of our Skip’s locations, with a valid receipt, can be exchanged for like merchandise under the manufacturer’s warranty. Warranty coverage does not cover extensive wear or damage to items and only covers manufactured defects. Warranties are voided by damage and extensive wear.

I no longer have my receipt. Can I return my items?

Unfortunately, we can only accept items that are accompanied by a valid receipt.

Can I return an item by mail that was purchased in-store?

We prefer that you bring your items into one of our store locations for return. If this is not possible for you, please contact us.

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